Privacy policy

Last updated: 14 August 2026

Who we are

Come.lite is an independent, unofficial app. It is not made, published, endorsed, or supported by Comelit Group S.p.A. or any Comelit company. “Comelit” is a trademark of its owners. Come.lite only talks to a Comelit system that you already have, using the same kind of access you would use in the official app.

This policy is written by the developer of Come.lite. For questions, use the support page.

What this app does with data

Come.lite does not create its own user accounts. There is no Come.lite profile, no mailing list, and no advertising.

Credentials

Come.lite does not store your Comelit account credentials, not on the device and not on our servers. At sign-in, your device talks to Comelit’s own cloud, the same way the official app does. Come.lite’s website and servers never receive that password. We do not sell it, keep it, or send it to anyone else.

When you connect, your device talks to your hub and, if you sign in for remote access, to Comelit’s own cloud, not to a Come.lite account system.

Email and messages

We do not use your email for newsletters, promotions, or any other communication on our own initiative.

If you write via the in-app form or this site’s support page, we receive the address and message you typed, only to reply to that request. We do not add you to a list.

What stays on the device

Typical local data (you can remove it by signing out / deleting the app):

• homes you added
• a cache of rooms and devices, so the app can open without waiting
• settings (language, theme, favorites, call sound, and similar)

Door-entry notifications

If you enable call alerts, the app registers a notification token for this device with a small relay we host for forwarding to Apple/Google push services. We store what is needed to ring your phone - for example a device token and an identifier for the home - not your Comelit account credentials.

Video and microphone

Live video from cameras or the door station, and the microphone if you talk at the door, go between your device and your home / Comelit. Come.lite does not keep a copy of those streams on our servers.

Services we use

• Your hub and Comelit’s cloud, to operate the system you already own
• Apple or Google, for app distribution and (if enabled) push notifications
• Vercel, to host this site, support messages, and the optional call relay
• Resend, only to deliver a support message you chose to send

We do not use analytics or advertising SDKs in Come.lite.

How long we keep data

Data on the device stays until you remove it. Support messages are kept only as long as needed to handle the request. Push tokens are kept while call alerts are enabled, and should drop away when you unregister or stop using the app.

Your choices

You can sign out of Comelit cloud, remove a home, turn off call alerts, or uninstall the app. If you want us to delete a support message or a push registration we still hold, ask on the support page.

Changes

If this policy changes, we will update this page and the date above. The current version is always at comelite.fgiust.com/privacy.